We at NoisyWalls are committed to quality products and your satisfaction is 100% guaranteed. Please read all descriptions, specifications and information about the product. If you have to cancel/replace the order you can do so within 12 hours placing the order. We do not accept cancellation after 12 hours or once the order has been taken into the printing process. All orders ship with UPS Ground and USPS. We strive to ship within 1-3 business days. Please allow up to three weeks for delivery due to pandemic. UPS packages will be left at the door if no one is there to sign for the package. We take no responsibility if the item is lost after the delivery has been made and the tracking has been shown to be delivered.